DUE TO A CITY WIDE SYSTEM UPDATE WE ARE UNABLE TO PROCESS ANY PAYMENTS OR ACCESS AN ACCOUNTS AT THIS TIME.
Utility Collections is responsible for billing and collecting water and sewer accounts, collection of parking citations, and other related City services.
Water and sewer accounts can be paid in person at the Utility Collections Office by mail or by electronic funds transfer through a customer's bank.
Water and sewer accounts are billed monthly only for water that passes through your meter. If you use a lot of water outside or have a swimming pool it would be to your advantage to purchase a sewer deduct meter. The sewer deduct meter would reduce the cost of sewer usage for any "outside watering"
Any water leak, no matter how large or small can increase your monthly bill. The most common undetected leak is a running toilet. If you discover a leak or notice a substantial increase in your monthly bill, contact our customer service department at (419) 755-9785 and they will be glad to assist you.
How to Contact us:
City of Mansfield
99 Park Avenue East
Mansfield, Ohio 44902
Our hours are 7:30 a.m. - 4:00 p.m.
Monday - Friday
E-mail: Collections Mailbox