TO OUR VALUED CUSTOMERS AND CONSUMERS DUE TO SOME UNFORESEEN TECHNICAL ERRORS CYCLE 2 AND CYCLE 3 BILLS THAT START WITH ACCOUNT NUMBERS BEGINNING WITH 141 ENDING WITH ACCOUNT NUMBERS BEGINNING WITH 232 WERE DELAYED IN MAILING.
There has been a two week extension on the due date and there will be no penalties assessed for late payments. We apologize for any inconvenience that this may have caused you. If you have any further questions or concerns please feel free to contact our office at 419-755-9787. You may also view and or pay your bill online at ci.mansfield.oh.us.
The Utility Collections Staff
Utility Collections is responsible for billing and collecting water and sewer accounts, collection of parking citations, and other related City services.
Water and sewer accounts can be paid in person at the Utility Collections Office by mail or by electronic funds transfer through a customer's bank.
Water and sewer accounts are billed monthly the greater of, the actual water that passes through the meter, or a minimum service fee if there is no usage. If you use a lot of water outside or have a swimming pool it would be to your advantage to purchase a sewer deduct meter. The sewer deduct meter would reduce the cost of sewer usage for any "outside watering"
Any water leak, no matter how large or small can increase your monthly bill. The most common undetected leak is a running toilet. If you discover a leak or notice a substantial increase in your monthly bill, contact our customer service department at (419) 755-9785 and they will be glad to assist you.
City of Mansfield
99 Park Avenue East
Mansfield, Ohio 44902
Our hours are 8:00 a.m. - 4:00 p.m.
Monday - Friday