FAQs

The Mansfield Fire Department provides fire suppression, emergency medical services (EMS), technical rescue, hazardous materials response, fire prevention, and public education. Learn more about our services by reading our most current Annual Report.

The Mansfield Fire Department, in partnership with the American Red Cross, offers a Smoke Alarm Installation Program for qualifying residents. Visit our Smoke Alarms page for details on installation, battery replacement, and carbon monoxide alarms.

A beeping smoke alarm usually indicates low battery power or a malfunction. Replace the battery, and if it continues, refer to the manufacturer’s instructions. If you need assistance, visit our Smoke Alarms page.

Yes, we provide fire extinguisher training for businesses, schools, and community organizations, subject to scheduling and availability. Contact the Fire Prevention Bureau via our Fire Prevention page for details.

No, the department does not refill or dispose of fire extinguishers. Contact a local fire equipment service company for these services.

A good fire escape plan includes:

  • Two exits from each room
  • A safe meeting place outside
  • Regular family fire drills

Fire safety inspections are handled by the Fire Prevention Bureau. Visit our Fire Inspections page to learn how to schedule an inspection.

Open burning is restricted under Ohio EPA and local regulations. Recreational fires are allowed under specific conditions. Learn about burn restrictions on our Open Burning page.

Firefighters at the Mansfield Fire Department work 24-hour shifts, meaning they stay at the fire station for an entire day, including mealtimes. Since they are responsible for providing their own meals, they make one trip per shift to the grocery store to buy food for everyone working at the station that day.

Even when shopping, firefighters remain on duty and available for emergencies. This is why they take the fire truck with them—so they can respond immediately if a call comes in. If you ever see them shopping, it means they are still ready to drop everything and assist the community at a moment’s notice.

Beyond meal preparation, these trips are also a great opportunity for firefighters to connect with the community. If you see them at the store, feel free to say hello or bring your kids over to check out the fire truck!

You can report blocked exits, unsafe electrical conditions, or fire hazards through our Report a Fire Code Violation page.

The Mansfield Fire Department has adopted the National Fire Protection Association (NFPA) response time standards, which set benchmarks for how quickly fire and EMS crews should arrive on scene. These standards help ensure fast, effective emergency response to protect lives and property.

Our goal is to meet or exceed NFPA guidelines, which recommend:

  • Fire Suppression: First unit arriving within 4 minutes of dispatch, with full alarm assignments within 8 minutes.
  • EMS Responses: First unit arriving within 5 minutes for advanced life support (ALS) calls.

We track our response times closely to evaluate our performance and improve service to the community. To see our latest response time performance, visit our Annual Report.

Emergency calls are triaged by dispatch based on severity, and depending on the situation, additional resources may be needed to provide the best patient care. All Mansfield firefighters are cross-trained as EMTs and paramedics. In critical emergencies like cardiac arrest, severe trauma, or respiratory distress, multiple responders are needed to perform lifesaving interventions quickly. Fire engines are also located across the city, meaning they are often the closest unit available to start care as soon as possible.

When testing our hydrants we may leave them open to flush sediment and maintain water quality. Learn more on our Fire Hydrants page.

At this time we do not offer CPR or first-aid classes to the public.

Yes! Fire station tours are available for schools, scouts, and community groups. Visit our Station Tours page to schedule a tour.

We do not currently offer car seat checks.

Yes! We provide school fire safety programs and youth fire setter intervention. Learn more by contacting our Fire Prevention Bureau.

Visit our Join Our Team page for information on hiring, testing dates, and job benefits.

Yes. Firework displays in front of an audience can only be performed by an exhibitor licensed by the Ohio Fire Marshal and require a permit. Learn more on our Permit and Fees page.

Fire reports are available through the Fire Prevention Bureau. Visit our Request a Report page to submit a request.

EMS patient care reports contain protected health information and are subject to HIPAA regulations. Visit our HIPAA Policy page for request details.

The fire department attends public safety events, school programs, and outreach initiatives. Request participation through our Special Event Requests page.

In some cases, we may assist with animal rescues, depending on the situation. For non-emergency situations contact the Assistant Chief On-Duty at 419-755-9818.